DVFS Privacy Policies

Website Privacy Policy

Effective Date: 2/7/2023

Scope of this Policy

Flood Zone Determination Services, LLC d/b/a DataVerify Flood Services (DVFS) has created this Website Privacy Policy (Privacy Policy) to describe how we collect, use, maintain, share, and protect your personal information when you use our website, https://flood.dataverify.com. This Privacy Policy applies to information collected when you visit our website. It does not apply to information collected in any other way, including information collected offline. This privacy policy is not a contract.

Personal Information

You may elect to share personal information with us by filling out the information on our Contact Us page, such as name, address, email address, telephone number, and any other personal information you choose to provide. We use information you send to us through the Contact Us page to respond to your inquiries or comments.

If you click on the Careers link (if provided) on this website, you will be referred to our careers page where you can then elect to click on a link to access our third-party applicant tracking website to search for available openings and apply for a job. Once you leave this website, this Privacy Policy will no longer apply and the DVFS privacy policy appearing on the website of our applicant tracking system will apply to the personal information you provide at that website for employment purposes. As noted below, any privacy policy provided by our third-party applicant tracking website may also apply to your interactions with that website.

Website Data Collection Practices

Information Automatically Collected

When you visit our website, we automatically collect certain information, like your IP address, device ID, browser type and operating system, the domain from which you came, the page you are viewing, and the date and time of your visit. We use this information for a number of purposes, such as investigating security incidents, running analytics to understand usage, and for compliance with security standards. We do not use this information to identify any particular consumer or household, unless you identify yourself by providing us with personal information in Contact Us form submitted through our website.

Google Analytics

We use a tool called "Google Analytics" to collect information about use of this site. This tool may collect information, such as your IP address, the general geographic location of your device, language, the domain from which you came, and browser type. Google Analytics uses cookies and similar technologies to collect information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics to understand how our website is used and make improvements. We do not combine the information collected through the use of Google Analytics with personal information you provide. For information on how Google Analytics uses data and how to control information sent to Google, visit www.google.com/policies/privacy/partners/.


We use session and persistent cookies to collect website usage data, improve our website and services, as well as your experience with our website. Cookies are small text files that a web server places on your computer or device when your browser accesses a website. Cookies store certain data specific to that website so this information is available to us later when the browser returns to our website. Some cookies are necessary to ensure our website functions properly and some enable us to deliver an individualized online services experience.

A session cookie enables certain features of a website, like browsing through different pages on our website without having to log into each page. A persistent cookie stays on your browser until you delete it manually or your browser deletes it based on the duration period contained within the persistent cookie's file. We use a persistent cookie to remember you as part of an optional “Remember this device” feature. Your participation in this feature is under your control.

Most web browsers give you a choice to modify your browser settings to decline some or all cookies. If you have opted to not accept any cookies, certain features of our website may not be accessible to you.

Choice & Online Tracking

As a user of our website, you control the personal information you send to us when using our Contact Us form.

DataVerify Flood does not track your online activities over time and across third party websites. However, other third parties may be conducting online tracking on our site. To learn more about the choices you have regarding online tracking, please visit these sites:


Third-Party Links and Websites

You may be able to access third-party sites by clicking links on our website. We are not responsible for the privacy policies or practices of any third-party sites, and if you visit those websites, we encourage you to review their respective privacy policies.

Information Sharing and Disclosure

We do not intend to share your personal information with third parties. However, we may disclose your information in the following scenarios:

  • When required by law, subpoena, or other legal process or enforceable governmental request or when necessary to protect our rights.
  • When necessary to investigate, take action, or prevent suspected or actual illegal activities, fraud, or potential threats to safety or personal physical safety.
  • If our company or our assets are acquired or purchased by another company, that company will assume responsibility for the information collected through the website.

We do not sell personal information to third parties for marketing purpose so we cannot process requests to opt-out of the sale of personal information.

Access and Correction of Personal Information

You may access and update personal information you have provided through our website either by submitting updated information using our online Contact Us form, or by contacting us at the address or telephone number listed below:

DataVerify Flood Services
P.O. Box 530223
Atlanta, GA 30353-0223
Phone: 800-841-0662

Security and Confidentiality

DVFS strives to protect the personal information that we collect, maintain, and disclose through the use of administrative, physical, and technical safeguards. Personal information submitted online through our website is transmitted through transport layer security (TLS) transmission, which is a protocol for establishing a secure connection for transmission. Our security program is designed to: (1) ensure the security and confidentiality of personal information, (2) protect against any anticipated threats or hazards to the security or integrity of the information, and (3) protect against unauthorized access, alteration, and unlawful disclosure of the information. We dispose of such information by taking measures to protect against unauthorized access to or use of the information.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information on this website from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us as noted below.

International Privacy

This Privacy Policy describes how we collect, use, and share personal information about individuals in the United States who use our website. Our website and this Privacy Policy are not directed at residents of countries other than the United States and its territories. As such, we are unable to process requests from individuals to exercise their data access, deletion, or other rights under the European Union’s General Data Protection Regulation (GDPR) or other international privacy laws.

Business-to-Business Customers

If you are a resident of California and submit information to us as an authorized representative of a business through our Contact Us page on this website, you may have certain rights regarding the personal information you provided on that form. Please refer to the applicable request form for more information about these rights.

Changes to this Policy

We may modify this Privacy Policy at any time. If we do, we will post the revised version here. You should periodically check here for the most up-to-date version of this privacy policy. The effective date noted above is the date that we published this Privacy Policy on our website.

Point of Contact

If you have any questions or comments about DataVerify Flood’s Privacy Policy or our privacy practices, please contact us at the address, telephone number, or email address below:

DataVerify Flood Services
Attn: Privacy Officer
250 E. Broad Street, Suite 2100
Columbus, OH 43215
Phone: 1-855-871-3076

State Consumer Privacy Laws: If you have submitted a mortgage loan application to a lender that has used our services to obtain a flood zone determination to assist them in processing your application, you should submit your request to access or delete your personal information collected by your lender or exercise your other rights as a consumer under certain state privacy laws to your lender (the data controller). We are generally considered to be a data processor or service provider under state consumer data privacy laws when we process personal information on behalf of and at the direction of another business, such as your lender. If you submit your request to us, we may deny the request.